WHAT TO DO WHEN YOU DISCOVER A PATRON ILLEGALLY RECORDING A MOVIE IN THE CINEMA:

• Advise your cinema manager and security immediately
• The cinema manager should call the local police immediately and request their assistance.
• Do not have any contact with the suspect – wait for the police to arrive, explain what you have observed to police and let the police contact the suspect.
• If a police officer has not arrived within 20 minutes of the end of the movie, cinema management and/or cinema security should STOP or INTERFERE with the recording by standing in front of the recording device. NEVER touch the suspect or grab the recording device.
• Cinema management or security should politely but firmly inform the suspect that what they are doing is illegal and ask the person to accompany them and leave the auditorium.
• Get the suspects name and address and ask to see some identification. Write down these details as well as a good physical description of the suspect.
• Ask the suspect to hand over the recording device and the actual recording.
• NEVER put yourself or your patrons at risk and NEVER use physical force to stop the activity or detain the suspect.
• Report all illegal recording incidents to your local movie anti-piracy organization within 24 hours after the interdiction so that they can take appropriate steps to assist local police and pursue the suspect.

For further information or to download an Unauthorized Recording Report Form and contact your local movie anti-piracy organisation, please refer to the website:

www.make-a-difference.sg